Excelscion SmartStick

Pilot Reservation Terms

Last updated August 2, 2026

These Pilot Reservation Terms apply to the Excelscion SmartStick pilot offered by Excelscion Analytics LLC, doing business as Excelscion.

Eligibility and selection

The pilot is available only to customers with a U.S. delivery address. Pilot participants are selected from confirmed early-access members. A pilot invitation is personal, may not be transferred, and expires seven days after it is sent.

Price, discounts, and deposit

SmartStick has a standard price of $300. Selected pilot participants receive a $30 pilot discount and may receive up to $20 in confirmed referral credit, for a pilot product price of $250 to $270 before applicable sales tax and shipping. The $50 deposit is due within seven days of invitation, reserves one rod, and is applied toward the final product price. Discounts and referral credit do not reduce the $50 deposit amount.

Cancellation and refunds

You may cancel a deposit for a full refund by emailing refunds@excelscion.com within 24 hours after the deposit payment is completed. Include the reservation email address and deposit-payment time in your request. After that 24-hour period, the deposit is non-refundable because production preparation has begun. If Excelscion Analytics LLC cannot deliver your reserved SmartStick, we will refund all amounts you paid for that undelivered order.

Final payment and delivery

After your deposit, we begin preparing your SmartStick. When it is ready, we will email a link for the remaining balance. The remaining balance, applicable sales tax, and shipping charges are due before shipment. After full payment is received, we expect to ship your rod within 14 calendar days.

Shipping delays

Delivery timing is an estimate, not a guarantee. If we cannot ship within the stated timeframe, we will contact you with a revised shipment date and the available cancellation and refund options for an unshipped order.

Contact

For reservation or refund questions, email refunds@excelscion.com. For general questions, email support@excelscion.com.